Moving server tonight

**teenhollywood** · 09-30-2007, 11:53 PM

Hi all,

We're moving the forums to a new server again - much more powerful - to try to to solve the "slow loading" issues and database errors that some people noticed earlier this week.

The move will take place in about 70 minutes - at approximately 1am ET and could result in up to 30 minutes of downtime.

The move requires a DNS change (the IP address of the server is changing), so it is possible that in some cases it may "appear" to be unavailable to you since your computer (or your ISP) have cached the old IP address. This problem will resolve itself within a few hours at most.

I will be "locking" the old forum (on the old server) so that there is no "lost posts" by anyone still seeing the "old" version and posting on it.

If, after 2am ET, you are still seeing the "locked" forum and not the active forum, I suggest that you reboot your computer so that it clears your DNS cache - this is the easiest way.

If the problem still remains after a reboot, please be patient - this is probably because your ISP has cached the old domain record. It should update (at worst) within a few hours.

If, after a few hours, you're still seeing the "old" forum (highly unlikely - but I know this happened to at least one poster last time we moved), I suggest you visit https://www.opendns.com/start and reconfigure your wireless router and/or computer to use OpenDNS instead of your ISP's DNS server - since your ISP's DNS server is misconfigured.

We will also be enabling HTTP/gzip compression on the forums on the new server - which should make the pages download faster - particularly on the front page or on threads with a lot of content. This is especially true if you're on a slower connection such as dial-up or "lite" hi-speed cable/DSL connection. It is a well tested module for apache (mod_gzip), so I don't expect there to be any issues.

Thanks for your understanding - we're trying to improve the Forum and make it as enjoyable as possible for everyone.

**MissyO** · 10-01-2007, 12:13 AM

Just don't break anything, please.

**teenhollywood** · 10-01-2007, 12:51 AM

Just an update... it'll be more like 1:30 or 1:45 am ET.

**teenhollywood** · 10-01-2007, 02:04 AM

How ironic ..... after further testing, the move is delayed until tomorrow (or later) due to technical issues on the new server.

I'll post here again when we're ready to make the move.

**MissyO** · 10-01-2007, 02:08 AM

Haha..... Technology be a bltch.

Thanks for the update and good luck tomorrow.

**teenhollywood** · 10-01-2007, 03:48 AM

Just solved the technical issue on the other server.... wasn't as difficult as I had thought. Since the active user count on the forum at the moment is low, I'm moving ahead with the server migration now.

If all goes well, see you all on the 'other side' in 10-15 mins.

**teenhollywood** · 10-01-2007, 04:49 AM

<tap tap> Is this thing on? Testing testing.
We're on the new server now.

Keri · 10-01-2007, 05:13 AM

Good work! It doesn't appear to be broken!

**teenhollywood** · 10-01-2007, 05:15 AM

Quote:

Originally Posted by Keri

Good work! It doesn't appear to be broken!

Thanks

I know, I usually a break a thing or two. But hopefully this move will be for the better. Is it just me, or does the forum seem like it loads faster already?

**MissyO** · 10-01-2007, 06:31 AM

Congrats! Now lets wait and see what muscles it strained in the big move.

Keri · 10-01-2007, 06:44 AM

Quote:

Originally Posted by teenhollywood

Thanks

I know, I usually a break a thing or two. But hopefully this move will be for the better. Is it just me, or does the forum seem like it loads faster already?

Much faster actually. Especially in comparison with the last few weeks, but I think it seems an improvement on the loading times prior to that too. Nice one Marc

aloha · 10-01-2007, 06:49 AM

ehm, I have a problem here is it already completely moved? cause i know that a friend can post here in the normal way, But Bill and me can´t I have to use a different way to post here, so how long will it take to get on the normal way? cause it still tells me for over an hour now, that the server is moving and I have to check back in 30 minutes but it´s weird that other people can enter here please let mne know about

aloha · 10-01-2007, 07:21 AM

rebooted it, now it´s working

thanks

but it´s still the same here, not really faster and still those grey lines sometimes

Keri · 10-01-2007, 08:45 AM

Marc, just noticed you HAVE broken something! Ha!

When I click on user names I get this

Warning: chdir() [function.chdir]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 42

Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs/global.php) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43

Warning: require_once(/var/www/vhosts/forums.fanhost.com/httpdocs/global.php) [function.require-once]: failed to open stream: Operation not permitted in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43

Fatal error: require_once() [function.require]: Failed opening required '/var/www/vhosts/forums.fanhost.com/httpdocs/global.php' (include_path='.:/usr/share/php:/usr/share/pear') in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43

**teenhollywood** · 10-01-2007, 11:48 AM

Quote:

Originally Posted by Keri

Warning: chdir() [function.chdir]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 42

Fixed. Thanks.

Keri · 10-01-2007, 12:19 PM

NP.

Also seems to be a similar issue with image thumbnails

When I click on the ones in this thread: http://forums.fanhost.com/889335-post28.html

I get:

Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3

Warning: require_once(/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php) [function.require-once]: failed to open stream: Operation not permitted in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3

Fatal error: require_once() [function.require]: Failed opening required '/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php' (include_path='.:/usr/share/php:/usr/share/pear') in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3

**teenhollywood** · 10-01-2007, 12:23 PM

Quote:

Originally Posted by Keri

NP. Also seems to be a similar issue with image thumbnails

Fixed as well. Thanks for letting me know.

Keri · 10-01-2007, 12:40 PM

You're welcome Marc.

**Trotter** · 10-01-2007, 02:02 PM

Thank-you everyone....

**teenhollywood** · 10-01-2007, 09:32 PM

Hi guys-
I am working with tech support at our hosting company to solve an unusual error message that is popping up in the logs on the new server. It will require that they power down the server for about 10 mins sometime tonight. Just wanted to let everyone know in advance.
Thanks
Marc

09-30-2007, 11:53 PM	#1 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	Moving server tonight Hi all, We're moving the forums to a new server again - much more powerful - to try to to solve the "slow loading" issues and database errors that some people noticed earlier this week. The move will take place in about 70 minutes - at approximately 1am ET and could result in up to 30 minutes of downtime. The move requires a DNS change (the IP address of the server is changing), so it is possible that in some cases it may "appear" to be unavailable to you since your computer (or your ISP) have cached the old IP address. This problem will resolve itself within a few hours at most. I will be "locking" the old forum (on the old server) so that there is no "lost posts" by anyone still seeing the "old" version and posting on it. If, after 2am ET, you are still seeing the "locked" forum and not the active forum, I suggest that you reboot your computer so that it clears your DNS cache - this is the easiest way. If the problem still remains after a reboot, please be patient - this is probably because your ISP has cached the old domain record. It should update (at worst) within a few hours. If, after a few hours, you're still seeing the "old" forum (highly unlikely - but I know this happened to at least one poster last time we moved), I suggest you visit https://www.opendns.com/start and reconfigure your wireless router and/or computer to use OpenDNS instead of your ISP's DNS server - since your ISP's DNS server is misconfigured. We will also be enabling HTTP/gzip compression on the forums on the new server - which should make the pages download faster - particularly on the front page or on threads with a lot of content. This is especially true if you're on a slower connection such as dial-up or "lite" hi-speed cable/DSL connection. It is a well tested module for apache (mod_gzip), so I don't expect there to be any issues. Thanks for your understanding - we're trying to improve the Forum and make it as enjoyable as possible for everyone.

10-01-2007, 05:13 AM	#8 (permalink)
Keri Kiss My Pom Poms Join Date: Jan 2005 Location: UK Posts: 4,023 My Profile	Good work! It doesn't appear to be broken! Last edited by Keri : 10-01-2007 at 05:13 AM.

10-01-2007, 07:21 AM	#13 (permalink)
aloha 30 Days of Josh Join Date: Jan 2006 Location: Germany Posts: 16,151 My Profile	rebooted it, now it´s working thanks but it´s still the same here, not really faster and still those grey lines sometimes Last edited by aloha : 10-01-2007 at 07:23 AM.

10-01-2007, 12:13 AM	#2 (permalink)
MissyO Perennially Disgruntled Join Date: Jun 2006 Location: Sydney Posts: 4,014 My Profile	Just don't break anything, please.

10-01-2007, 12:51 AM	#3 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	Just an update... it'll be more like 1:30 or 1:45 am ET.

10-01-2007, 02:04 AM	#4 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	How ironic ..... after further testing, the move is delayed until tomorrow (or later) due to technical issues on the new server. I'll post here again when we're ready to make the move.

10-01-2007, 02:08 AM	#5 (permalink)
MissyO Perennially Disgruntled Join Date: Jun 2006 Location: Sydney Posts: 4,014 My Profile	Haha..... Technology be a bltch. Thanks for the update and good luck tomorrow.

10-01-2007, 03:48 AM	#6 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	Just solved the technical issue on the other server.... wasn't as difficult as I had thought. Since the active user count on the forum at the moment is low, I'm moving ahead with the server migration now. If all goes well, see you all on the 'other side' in 10-15 mins.

10-01-2007, 04:49 AM	#7 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	<tap tap> Is this thing on? Testing testing. We're on the new server now.

10-01-2007, 06:31 AM	#10 (permalink)
MissyO Perennially Disgruntled Join Date: Jun 2006 Location: Sydney Posts: 4,014 My Profile	Congrats! Now lets wait and see what muscles it strained in the big move.

10-01-2007, 06:49 AM	#12 (permalink)
aloha 30 Days of Josh Join Date: Jan 2006 Location: Germany Posts: 16,151 My Profile	ehm, I have a problem here is it already completely moved? cause i know that a friend can post here in the normal way, But Bill and me can´t I have to use a different way to post here, so how long will it take to get on the normal way? cause it still tells me for over an hour now, that the server is moving and I have to check back in 30 minutes but it´s weird that other people can enter here please let mne know about

10-01-2007, 08:45 AM	#14 (permalink)
Keri Kiss My Pom Poms Join Date: Jan 2005 Location: UK Posts: 4,023 My Profile	Marc, just noticed you HAVE broken something! Ha! When I click on user names I get this Warning: chdir() [function.chdir]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 42 Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs/global.php) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43 Warning: require_once(/var/www/vhosts/forums.fanhost.com/httpdocs/global.php) [function.require-once]: failed to open stream: Operation not permitted in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43 Fatal error: require_once() [function.require]: Failed opening required '/var/www/vhosts/forums.fanhost.com/httpdocs/global.php' (include_path='.:/usr/share/php:/usr/share/pear') in /www/forums.fanhost.com/httpdocs/z/includes/external_auth/vbulletin36.php on line 43

10-01-2007, 12:19 PM	#16 (permalink)
Keri Kiss My Pom Poms Join Date: Jan 2005 Location: UK Posts: 4,023 My Profile	NP. Also seems to be a similar issue with image thumbnails When I click on the ones in this thread: http://forums.fanhost.com/889335-post28.html I get: Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php) is not within the allowed path(s): (/www/forums.fanhost.com/httpdocs:/tmp:/usr/share/php:/usr/share/pear:/usr/lib64/php/modules) in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3 Warning: require_once(/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php) [function.require-once]: failed to open stream: Operation not permitted in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3 Fatal error: require_once() [function.require]: Failed opening required '/var/www/vhosts/forums.fanhost.com/httpdocs/lib/s3.php' (include_path='.:/usr/share/php:/usr/share/pear') in /www/forums.fanhost.com/httpdocs/includes/class_imagegrabber.php on line 3

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10-01-2007, 12:40 PM	#18 (permalink)
Keri Kiss My Pom Poms Join Date: Jan 2005 Location: UK Posts: 4,023 My Profile	You're welcome Marc.

10-01-2007, 02:02 PM	#19 (permalink)
Trotter JLH Nut Join Date: Jun 2002 Location: Sydenham,London Posts: 25,051 My Profile	Thank-you everyone....

10-01-2007, 09:32 PM	#20 (permalink)
teenhollywood Administrator Join Date: May 2007 Posts: 213	Hi guys- I am working with tech support at our hosting company to solve an unusual error message that is popping up in the logs on the new server. It will require that they power down the server for about 10 mins sometime tonight. Just wanted to let everyone know in advance. Thanks Marc