I've only seen pictures of it before, but now that I 've seen the video, you're right, it's not that big of a deal. And you can hear her talking on the phone, that's just not right.
I've found these two awesome videos of Eliza signing autographs and talking to fans. What I love is that even when she was late she still gave time to her fans. Check'em out:
http://meetthefamous.com/photos-vide...php?story=7132 http://meetthefamous.com/photos-vide...php?story=3745